Discontinued

FOR HITACHI MODELS STARTING WITH “CM”:
Hitachi America, Ltd. warrants our “CM” Hitachi CRT color monitor models to be free from defects in material and workmanship for 36 months from the date you purchased it if your purchase was made prior to 1/31/01 or 60 months if your purchase was made after 1/31/01 from your authorized Hitachi America, Ltd. monitor dealer. If you purchase a Hitachi “CML” Liquid Crystal Display (LCD) color monitor, Hitachi provides a warranty of 36 months for the panel and 12 months for the backlight if purchased before 1/31/01 or 36 months for both panel and backlight if purchased after 1/31/01 . In the event of a defect during this 12 month, 36 month or 60 month period, Hitachi America, Ltd. will, at its option, repair or replace the monitor at no charge except as set forth below. If owner cannot provide proof of purchase, the warranty period will start to run from the date of manufacture. 

FOR HITACHI VALUE LINE MODELS STARTNG WITH “V”:
Hitachi America, Ltd. warrants our Value line “V” series of color monitors to be free from defects in material and workmanship for a 36 month period from the date your purchase was made from an authorized Hitachi America, Ltd. monitor dealer. In the event of a defect during the first 12 months, Hitachi will, at its option, repair or replace the monitor at no charge except as set forth below. From the 13th month through the 36th month after purchase, Hitachi will provide parts ONLY free of charge through its Authorized Monitor Service Center. All additional charges – INCLUDING ANY & ALL MANDATORY LABOR CHARGES TO REPLACE ANY COVERED PARTS – will be your responsibility. You will be responsible for paying Hitachi’s authorized service center directly for all labor and associated shipping charges. 

FOR ALL HITACHI MONITORS:
Hitachi America, Ltd. may repair your monitor with new or reconditioned parts or replace it with a new or reconditioned monitor of the same or similar kind, and any replaced monitors or parts become Hitachi America, Ltd.'s property. 

Exclusions from this warranty: It is normal for Cathode Ray Tube (CRT) monitors and LCD display backlights to decrease in brightness as they age. This is a natural process in CRTs & LCDs due to the degradation of the LCD backlight and the degradation of the CRT phosphors that create the image and is not covered by this warranty. THIS WARRANTY EXCLUDES DECREASED IMAGE CLARITY OR REDUCED BRIGHTNESS DUE TO NATURAL AGING OF THE MONITOR/DISPLAY. IN ADDITION, THIS WARRANTY DOES NOT COVER PHOSPHOR BURN. Phosphor burn can occur when a monitor is left with one static image for extended periods of time during which the image may become burned into the phosphors. 

This limited warranty does not cover damage occurring in shipping or in storage after you purchase the monitor or damage caused by abuse, accident, disaster, misuse, mishandling, mispackaging or shipping, improper installation, unauthorized repair or modification, or failure to follow the manufacturer's instruction with respect to the proper handling, operation, installation, service and maintenance of the monitor. This warranty is for the benefit of the original owner only in accordance with all terms stated in this warranty. Warranty is not transferable.

To obtain warranty service, call 1-800-536-6721 to obtain a return authorization number and the location of your Hitachi service center . If a problem occurs within the first 30 days after purchase AND IF CONSISTENT WITH YOUR DEALER’S RETURN POLICY, you can return the monitor to the dealer from whom you bought it. Returns through dealer are subject to all dealer return policies and possible charges. Not all dealers accept returns. For warranty service, if you choose to ship the monitor rather than delivering it in person, you must assume the risk of damage or loss in transit. You must also use the original shipping container (or equivalent packaging), pay shipping charges and insurance, and enclose a copy of the proof of purchase date with the monitor. DO NOT return your monitor without a return authorization number or the shipment will be refused and returned to you at your expense. For additional information, please write to: 

Hitachi America, Ltd. 
200 Lowder Brook Drive, Suite 2200, Westwood, MA 02090 

NEVER open the monitor cabinet. If the monitor is not operating properly, contact Hitachi America Ltd. service center (Call 1-800-536-6721). DO NOT OPEN THE MONITOR HOUSING UNDER ANY CIRCUMSTANCES. BY OPENING THE MONITOR HOUSING YOU WILL EXPOSE YOURSELF TO HIGH VOLTAGE AND POSSIBLE SEVERE ELECTRICAL SHOCKS AND VOID ALL WARRANTIES.

ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS MONITOR IS LIMITED TO THE 12, 36 or 60 MONTH DURATION OF THIS WRITTEN WARRANTY, AS APPLICABLE. ALL WARRANTIES SET FORTH IN THIS WARRANTY ARE LIMITED TO 12, 36 OR 60 MONTHS FROM THE DATE OF PURCHASE AS INDICATED IN THIS WARRANTY. NO WARRANTIES WHATSOEVER WILL COVER THIS MONITOR BEYOND THE STATED 12, 36 OR 60 MONTHS. HOWEVER, SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. 

IF THIS MONITOR IS DEFECTIVE, YOUR ONLY REMEDY IS REPAIR OR REPLACEMENT, AS DESCRIBED ABOVE. UNDER NO CIRCUMSTANCES WILL HITACHI AMERICA, LTD. BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING ANY LOST SAVINGS, LOST PROFITS, OR ANY OTHER DAMAGES CAUSED BY THE USE OF THIS MONITOR OR INABILITY TO USE IT, EVEN IF THE DEALER OR HITACHI AMERICA, LTD. HAS BEEN ADVISED OF SUCH LIABILITY OR OTHER CLAIMS. 

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS WHICH VARY STATE TO STATE. 

THIS WARRANTY APPLIES TO NEW, CURRENT, PRODUCTS SOLD THROUGH AUTHORIZED HITACHI RESELLERS ONLY AND DOES NOT APPLY TO PRODUCTS SOLD AFTER THEY ARE DISCONTINUED OR REFURBISHED OR BOUGHT FROM ANYONE OTHER THAN AN AUTHORIZED HITACHI RESELLER.